Privacy Policy

1. Our Commitment to Your Privacy

Lions Gate Landscaping Ltd. (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the British Columbia Personal Information Protection Act (PIPA).

2. Information We Collect

We may collect the following types of personal information:

• Contact information — name, phone number, email address, property address
• Service information — details about the services you request, project scope, site conditions, property access notes
• Payment information — billing address and payment method (we do not store credit card numbers; payments are processed through third-party providers)
• Photographs — before-and-after photos of work performed at your property, which may be used in our portfolio with your permission
• Website analytics — standard web data such as IP address, browser type, pages viewed, and time spent on the site

3. How We Use Your Information

We use the information we collect to:

• Provide estimates and deliver the services you request
• Communicate with you about your project, scheduling, or invoicing
• Process payments and maintain business records
• Respond to questions, requests, and feedback
• Improve our services and website
• Comply with legal obligations and protect our legal rights

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

• Service providers who help us operate our business (bookkeeping, payment processing, scheduling, etc.), and only to the extent necessary to perform their services
• Legal authorities when required by law, subpoena, or court order
• Successors in the event of a sale, merger, or transfer of our business

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal and accounting obligations, and to resolve any disputes. Project records are typically retained for seven years after project completion.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure physical storage, limited access to records, and password protection on digital systems. No system is perfectly secure, but we take our responsibility seriously.

7. Cookies and Website Analytics

This website may use cookies and similar technologies to improve your browsing experience and to gather anonymous usage statistics. You can disable cookies in your browser settings, but some parts of the website may not function properly as a result.

8. Your Rights

Under PIPEDA and BC PIPA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent to our use of your information at any time
• File a complaint with the Privacy Commissioner of Canada or BC

To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. We encourage you to review it periodically.

10. Contact

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: